Return
1. If this item is not what you want, pls keep it what it was and send it back via airmail with tracking No. in 1 week after you receive it.
We will issue a refund after we get the parcel.
2. If the item is broken during shipping, pls contact us.
We can provide a relevant compensation. please don’t worry.
Shipping
Items will be shipped out within 3 working day once the Payment is cleared.
Most of our shipments are via China Post Airmail (Free Shipping):
USA: 15-20working days to arrive.
Other countries:25-45days to arrive
we can also ship via upon request. By Express (EMS/FEDEX/DHL/DPEX): about 5-7 working days for most country, buyer need to add shipping fee extra.
However, we can not guarantee the exact delivery time, due to custom/post office which is out of our control.
Please kindly understand it
We will send you the tracking number and tracking website to your email after we ship out the item. Please check your email.
Some countries may charge you custom fees, if the value is high. We do not pay for any custom fees.
Usually we will send it as a Gift and write lower value on the package.
Contact Us
If you have any questions please contact us at fortunecosplay@hotmail.com